FAQ
Q1: Are you a Factory or trading company?
A1 we are a experienced factory with our own molds and production lines.We have our sales team of International trade.
Q2. Does the product support customized services?
A2. YES. Each product supports customized services, including product customization, packaging customization and brand customization.
Q3:After i get the products What if my products broken , what kind of service you support?
A3:First contact us, send us the photos to tell us about the problem , our engineer will help to handle; secondly, you can send back the products to us , we will fix it .Any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times.
Q4: What’s your method of payment?
A4: We accept T/T.Paypal .Western Union/Cerdit card .Echecking And so on .
Shipping:
1.We guarantee to ship goods out 3-7 working days after payment.
2.We ship by China post,UPS, EMS,DHL,Fedex,according to your choice when placing orders .
3.We are not responsible for delays caused by the customs,Import duties,taxes or other customs charges.
Warranty:
1.The machine has 1 year guarantee. IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved .
2.For wrongly-shipped items, Please contact us in 24 hours after delivery.We will arrange to deliver the correct items or return all your payment.
3.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation.
